Shipping policy

Shipping Policy

Thank you for shopping with Gevondi.

Every order is carefully prepared and packed to ensure your products arrive safely and in perfect condition.

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Processing Time

Orders are typically processed and dispatched within 1 business day after payment has been received.

Orders placed on weekends or public holidays will be processed on the next business day.

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Shipping Destinations

We currently ship to the following countries:

• Netherlands
• Belgium
• Germany

We look forward to expanding our shipping destinations in the future.

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Shipping Costs

Shipping costs are calculated automatically at checkout based on your delivery address.

To celebrate the launch of Gevondi, we currently offer free shipping to the Netherlands, Belgium, and Germany until 31 August 2026.

This promotional offer may be changed or withdrawn after the campaign period.

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Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number, allowing you to monitor your delivery.

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Delivery Partner

All orders are shipped with PostNL or one of its trusted delivery partners.

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Estimated Delivery Times

After dispatch, estimated delivery times are:

• Netherlands: 1–2 business days after dispatch
• Belgium: 2–4 business days after dispatch
• Germany: 2–5 business days after dispatch

Please note that delivery times are estimates and may vary due to public holidays, carrier delays or other circumstances beyond our control.

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Customs & Duties

Orders shipped within the European Union are generally not subject to additional customs duties or import taxes.

If we expand shipping outside the European Union in the future, any applicable customs duties, taxes or import fees will be the responsibility of the customer unless otherwise stated.

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Damaged or Lost Shipments

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible at hello@gevondi.nl. We will work with the shipping carrier to resolve the issue promptly.

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Incorrect Shipping Address

Please ensure that your shipping address is complete and accurate before placing your order.

Gevondi cannot be held responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided by the customer.

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Undeliverable Packages

If a package is returned to us because it could not be delivered, we will contact you to arrange re-shipment.

Additional shipping charges may apply.

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Questions

If you have any questions regarding shipping or your order, please contact us:

Website:
https://gevondi.nl